Community Support Worker

Courses 25

Open any course to see what it covers.

1. 1Microsoft PowerPoint20 hrs

   Through the course of this subject, students will gain information and experience on how to utilize the basic tools in Microsoft PowerPoint.

2. 2Business Writing40 hrs

   This course is designed to enhance students’ professional business writing skills. Students will learn to organize ideas in an audience centered approach and develop business documents clearly and concisely. In class assignments will allow students to plan, write and review emails, memos, business letters and reports. This course also covers basic grammatical concepts and principles and techniques of proofreading.

3. 3Microsoft Word Core40 hrs

   In this course, students will explore word processing functionality, document design, and customization of documents with graphics and charts, as well as Word’s ability to automate office tasks. This course consists of a combination of lecture, hands-on practice, and exercises to reinforce principles and word processing techniques.

4. 4Community Service Administration20 hrs

   Development of knowledge, values, and skills for generalist social work/community support work practice will be discussed. A social systems approach will be examined. Emphasis on the relationship and employing communication skills will be emphasized. Attributes of leadership to promote sustainable change will be summarized.

5. 5Community Practice40 hrs

   Through this course, students will learn how to explore services and resources available in the community for clients, and different approaches to intervention.

6. 6Human Health Service Model40 hrs

   During this course, students will gain a thorough understanding of what stress is emotionally and physiologically and how it affects health. They will have the opportunity to evaluate their current level of stress and develop a stress profile to identify personal stressors. They will apply what they have learned by using tools and activities to actively participate in managing stress.

7. 7Canadian Social Policy20 hrs

   Through the course of this subject, students will learn the historical and current developments in Canadian social welfare. The emphasis is on the dynamic nature of social welfare in Canada today and how recent economic, political, and social changes impact the social welfare system.

8. 8Introduction to the Helping Profession40 hrs

   This course will provide a foundation for students to develop an understanding of the human relation skills needed to build effective helping relationships. This foundation will include an introductory overview of the counselling process, the knowledge and skills used for helping. Students will develop an understanding of the Ecological Systems model as it relates to the helper role. Additionally, they will become familiar with the characteristics of helpers and the effective communication skills used in the helper role in community service work.

9. 9Human Development40 hrs

   Human Development is a comprehensive field of study that integrates areas of human development at different stages of development. Having a basic understanding will assist workers to meet their clients’ needs. Human growth and development will be presented in stages from toddlerhood to young adulthood. For each stage, typical characteristics including physical, cognitive, and social and emotional development will be outlined. Cultural, gender differences and LGBQT aspects are included. Challenges related to growth and development in a modern Western society will be included. The forms of family will be discussed in each stage.

10. 10Development Through the Lifespan40 hrs

    Students will be introduced to the basic physical, cognitive, social and emotional changes experienced during the middle and late adulthood. Students will demonstrate an understanding and discuss issues with death and dying at various age groups. The last stages of life will be examined.

11. 11First Aid and CPR20 hrs
12. 12Psychology40 hrs

    The study of psychology will assist students to understand themselves and others as well as human behavior. Students will gain an understanding of how psychology touches every part of a human life. A further gain will be understanding human behavior and the mental processes and the diversity of the human experience. An examination related to learning, various principles of conditioning and behavior will demonstrate how behaviors can be changed. Characteristics of personality development, social behaviors and mental health disorders will be compared.

13. 13Career Development20 hrs

    This course is designed to help students prepare and be successful in their job search once they have completed the program, as well as assist with practicum placement. How to prepare for and conduct an effective job search will be discussed, as well as, tapping into the hidden job market and using social media in the job search successfully will be explored. Students will also learn strategies to create targeted and tailored cover letters and resumes by learning to analyze job postings and research companies and will apply these skills in class to update their resumes and write a sample cover letter for an actual job posting. Finally, students will learn about different types of interviews and how to prepare for them. Additionally, students will prepare answers to a variety of standard interview questions to be used in mock interview practice in class and receive immediate feedback from peers and instructor to help students improve their responses.

14. 14Sociology40 hrs

    Students will gain a foundational knowledge level of sociology which includes the study of the development, structure, and functioning of human society, social life and social causes and the influences on social behavior. Students will also gain an understanding of how human behavior is shaped by groups and the social interactions that take place within these groups. Sociology theories will be discussed.

15. 15At Risk Youth40 hrs

    This course is designed to give students an overview of the issues that youth are facing in today’s society. The first part of the course describes what is meant by at-risk, at risk continuum and who these at-risk youth are. This will provide learners with opportunities to identify and better understand the common risk factors that contribute to youth becoming at risk. Part two examines the family and school microsystems, which can positively or negatively affect risky behavior. Thirdly, the learners will examine different atrisk categories and explore the various issues and associated problems. Lastly, the course will further explore effective evidence-based prevention, intervention, and treatment strategies and methods useful for problem solutions. Case studies will be examined and discussed to illustrate the social context and family dynamics.

16. 16Crisis Intervention40 hrs

    In this course students will study evidenced-based applications of theory to practice with identified at-risk populations. Special vulnerabilities and ethical concerns for at-risk populations will be examined. Students will apply crisis intervention theory and models of intervention to various problem areas such as suicide, PTSD related to community disaster, grief and loss, personal trauma, and trauma informed care related to children and youth and vicarious trauma. A bio-psycho-social and cultural emphasis will be applied to the various problem covered.

17. 17Group Counselling40 hrs

    The course will provide students with foundational knowledge of group work and group leadership. This course will also cover the rights of group participants and ethical considerations.

18. 18Substance Use40 hrs

    This course will provide learners with knowledge and skills related to understanding addictions and working in addictions fields. Individuals completing this course can choose to enhance their knowledge and skills with further education specific to addictions. Areas of study will include historical perspectives, substance use and the body, behavioral addictions, psychological and social aspects of addictions, screening, support groups, ethnicity and socioeconomic determinants, gender, and sexual orientation.

19. 19Communication and Interview Skills20 hrs

    Students will explore basic interpersonal skills of talking and listening. Cultural diversity and sensitivity will be examined when exchanging information. Students will gain an understanding of first impressions and how encounters affect future communication with clients, colleagues, community representatives, parents, officials and referral sources.

20. 20Report Writing40 hrs

    Students will be equipped with the communication skills required to be successful in the work environment. Students will gain experience in writing formal and informal reports at a novice level. Practice involving emails, texting, social media such as Twitter for business, infographics within organizational setting will be explored. Students will gain instruction and practice in developing professional writing strength, particularly in view of today’s increased volume on communication in the work environment.

21. 21Human Sexuality40 hrs

    Students will gain an understanding of individuals engaging in sexual activities based on a complex set of motivations based on internal and external motivators. Several perspectives on sexuality will be discussed including the effects of religion, ethics, science, the media, and culture on one’s understanding of sexuality. Biological, psychological, and social forces that influence sexuality will be discussed. Effects of sexuality for LGB will be examined. Sexual assault, child abuse, abusers and victims will be discussed. Education will be outlined.

22. 22Family Dynamics40 hrs

    Students will gain a basic introduction to family studies. Students will also gain an understanding of families, family relations and the history of Canadian families. Understanding the patterns of interactions among family, roles, and relationships and how they shape interactions will be discussed. Family dynamics significantly impacts the health of all family members from children to elders in both healthy and unhealthy ways. Family dynamics also have a strong influence on children growing up in healthy and unhealthy home environments.

23. 23Community Service Work20 hrs

    Students will gain an understanding of the qualities and characteristics of professionalism required for ethical effective practice when working with individuals, families, and groups in community settings. Aspects of professionalism, such as integrity, knowledge, critical thinking and scientific inquiry, ethical decision making, will serve as a foundation for skills. Diversity and differences in human relations will be discussed.

24. 24Legal Aspects of Social Work40 hrs

    Students will engage in classroom discussions, assignments pertaining to legal and professional aspects of community work within various situations. Students will also gain essential information of legal issues and laws related to work within the community, professional boundaries, and abuse. Students will also gain a basic knowledge and understanding of the Canadian Legal System for working with children and youth. Cultural aspects for Aboriginal youth will be examined.

25. 25Practicum Placement120 hrs

    You will gain greater awareness of the specific responsibilities and daily experience of Community Support Workers. You will enter a four-week Work Experience Practicum with an employer where you will be provided an opportunity to practice skills learned in the classroom.